Case Study Search

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The assistant to the director of a state welfare division applies research design and a variety of statistical skills in seeking to determine the causes of recidivism affecting the state's welfare caseload.

This four part case and its companion bring real world problems into the study of statistics, research design, and communication with non-statistician audiences.

A suburban town experiences controversy and service gridlock over construction and land use permit processing. Students work on how to find tools to correct these service and political problems.

Instructors may use this case to teach operations analysis, and demonstrate the use of "continuous improvement" or "work re-engineering," inclusive decision-making and strategic organizational deve

The Chief Executive Officer of a rural nonprofit regional referral health system located in north central Arkansas is confronted with the closure of a rural hospital in his service area. He has to make a difficult decision that involves weighing his mission obligation to serve the north central area population against his fiduciary responsibilities to the health system he manages.

The Chief Executive Officer of a rural nonprofit regional referral health system located in north central Arkansas is confronted with the closure of a rural hospital in his service area.

The events that led to the bankruptcy of the San Antonio Symphony illustrate conflicting goals that nonprofits face, addressing both financial viability of their organizations and artistic and cultural views of how nonprofits should operate.

This case is about the events that led to the bankruptcy of the San Antonio Symphony.

This case presents challenges in linking policy analysis and development to implementation when confronted with conflict from within and without a public organization.  It is appropriate for use in a graduate level public management course and would also work well in a leadership or ethics class.

The California Bureau of Public Lands is responsible for the management of all state-owned lands. It contracts with private timber companies to harvest timber.

A popular and rich case to resolve customer service, accountability, and staff motivation problems ossified in a tradition of hierarchical decision making and unproductive meetings.

Everyone’s life has been touched by experience with a library.

The five mini-cases on ethics in managerial decision-making are intended to portray real life managerial dilemmas in a way that will help students develop frameworks for addressing those dilemmas.

The five mini-cases on ethics in managerial decision-making are intended to portray real life managerial dilemmas in a way that will help students develop frameworks for addressing those dilemmas.<

Eastern European NGO is tempted to violate its own policies by granting a special request from the country's president, and must face political forces not easily dismissed. In addition to its focus on the conflict between organizational and political priorities, this case can be used to illustrate principles of crisis management and staff/board relations.

This case presents a classic dilemma faced by nonprofit and public sector managers: how to remain true to the organization's values and mission when asked by an authority figure to "bend the rules?

The case begins in Spring 2007 with Paul Shoemaker and Ruth Jones, the respective executive directors of Social Venture Partners (SVP) Seattle and Social Venture Partners International (SVPI).

A United Nations hydrologist discovers the political complexity of adopting an environmentally sound riparian resource plan for the Zambezi River, which flows through eight African nations. The case asks students to identify the political problem or problems threatening a technically sound environmental plan.

This case focuses on the complex political structure of managing a riparian resource in developing countries.