Case Study Search

Displaying results 1 - 10 of 19

A suburban town experiences controversy and service gridlock over construction and land use permit processing. Students work on how to find tools to correct these service and political problems.

Instructors may use this case to teach operations analysis, and demonstrate the use of "continuous improvement" or "work re-engineering," inclusive decision-making and strategic organizational deve

Air Force Materiel Command (A) & (B) are about the intellectual work that managers do to design and change organizational purposes and practices.The cases deal with dilemmas facing a new commander of a huge, support organization, in danger of losing control of its destiny.

Air Force Materiel Command (A) & (B) are about the intellectual work that managers do to design and change organizational purposes and practices.

As a result of activities within the Abu Ghraib prison, Donald Rumsfeld faced circumstances that were arguably as grave as any leader will ever encounter. The case offers a useful opportunity to apply frameworks taught in public management and policy courses.

During the U.S. led war in Iraq, allegations of prisoner abuse within the Abu Ghraib prison evoked angry reactions worldwide.

AIDS Housing of Washington develops innovative housing facilities to meet the continually changing needs of people with HIV/AIDS. This leadership story explores the forefront of the AIDS housing struggle, and outlines some ongoing challenges.

AIDS Housing of Washington develops innovative housing facilities to meet the continually changing needs of people with HIV/AIDS.

This case illustrates the struggles of a well established nonprofit to understand its financial position after expanding its real estate and long-term debt just prior to the Great Recession. 

This case illustrates the struggles of a well established nonprofit to understand its financial position after expanding its real estate and long-term debt just prior to the Great Recession.

This teaching note accompanies the Elizabeth Best case series available at Harvard Business Online. This note demonstrates the importance of informal aspects of authority and influence; that most authority is earned, not conveyed by title.

This teaching note accompanies the Elizabeth Best case (# 675123), which is available online from the 

A successful coalition of governments and nonprofits builds an integrated housing and social service program that is threatened by new federal rules.

This case presents a classic operating dilemma in adaptation to change.

This case is offered as part of the Recovery Act Case Program and serves as a best example of the efforts of the large network of federal, state, local, non-profit, and private sector partners who contributed in the implementation of the 2009 American Recovery and Reinvestment Act.

This case is offered as part of the Recovery Act Case Program and serves as a best example of the efforts of the large network of federal, state, local, non-profit, and private sector partners who

Bottlenecks and poor use of personnel severely limit service at a rural clinic, greatly inconveniencing patients and staff. Students learn how to analyze resource imbalances and alter policies and production flow to improve service.

"The Overcrowded Clinic" is an excellent case to introduce graduate students to simple process analysis and process improvement.

A local nonprofit organization's rapid success at applying a venture capital approach to philanthropy creates widespread interest in replicating its model in other cities.

This case illuminates issues associated with the replication of nonprofit organizations and their affiliation in larger structures.