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Hurricane Katrina resulted in a tragic humanitarian disaster due to a decades-long combination of government action and inaction. In this sense, it was a preventable disaster.

This case focuses on the long and short-term factors that contributed to making Hurricane Katrina a humanitarian emergency in the City of New Orleans.

Harvard's Joseph S. Nye, a senior public policy professor with an  extensive background in high-level public service, outlines ten critical  considerations to apply in urging higher-ups toward action.

Writing a successful action memo to a superior requires not just attention to the generic features of the form, but consideration of critical factors that affect the reader's reception and resultin