Case Study Search

Displaying results 1 - 10 of 17

This case study will examine the leadership challenges and key decision points in designing a system that did, in fact, facilitate the adjudication over 99 percent of the appeals received within the statutory timeframe of 15 days. It will also discuss how decision-making choices led to the development of new technologies and intra-agency collaboration that will be carried into the future to further improve services to the public.

This case is offered as part of the Recovery Act Case Program and serves as a best example of the efforts of the large network of federal, state, local, non-profit, and private sector partners who

This case is offered as part of the Recovery Act Case Program and serves as a best example of the efforts of the large network of federal, state, local, non-profit, and private sector partners who contributed in the implementation of the 2009 American Recovery and Reinvestment Act.

This case is offered as part of the Recovery Act Case Program and serves as a best example of the efforts of the large network of federal, state, local, non-profit, and private sector partners who

This report is offered as part of the Recovery Act Case Program and serves as a best example of the efforts of the large network of federal, state, local, non-profit, and private sector partners who contributed in the implementation of the 2009 American Recovery and Reinvestment Act.

The American Recovery and Reinvestment Act of 2009 (Recovery Act), signed by President Barack Obama on February 17, 2009, provided America with a $787 billion investment package to ―… boost the fai

When a Japanese economic development advisor introduces management techniques that emphasize devolution of decision making, he finds Uruguayan managers decidedly unresponsive to his ideas.

For 18 months, Mr. Kazuo Sakamoto had been in Uruguay under the sponsorship of Japan Aid, the major implementing agency for Japan's international cooperation projects.

This case looks at the ethical challenges one manager faces as he attempts to create productive a relationship with his board while maintaining loyalty to and from staff.  Lessons in local government, ethics, management and dealing with boards.

Wellington Street Pier Project is a short, well crafted case, which explores the leadership and ethical challenges a new Port Director faces as he attempts to create a productive relations

A small state agency, under gubernatorial and legislative pressure to apply information technology to service delivery, plies a painstaking path through selection, development, and implementation of a pilot project with strategic implications.

This four part case examines a state agency's alignment of its information technology plan with its strategic business plan to increase accessibility of public information, simplify workloads, maxi

Hurricane Katrina resulted in a tragic humanitarian disaster due to a decades-long combination of government action and inaction. In this sense, it was a preventable disaster.

This case focuses on the long and short-term factors that contributed to making Hurricane Katrina a humanitarian emergency in the City of New Orleans.

This case, taking place in an urban transit system, provides an excellent vehicle for teaching about crisis management of circumstances. Difficult systems and cultural problems require attention, as do immediate safety and public confidence issues.

The "Express Maintenance" case examines a broken culture and formal and informal incentives that work against the mission and purpose of an urban bus system.

When a rumor gets out of hand on the eve of reorganization, a deputy mayor must determine a precise plan for dealing with the rumor and the underlying conflict.

This short, fast moving teaching case will provoke excellent class discussion about a familiar and politically charged managerial problem: the rumor mill.

Despite not holding a traditional leadership position, Denis Altvater works to reverse the poverty, school dropout rates, drug abuse and other damage done by hundreds of years of repression and prejudice; while preserving the Wabanaki Indian culture.

For the past decade, Denise Altvater and her colleagues have been reconnecting hundreds of Wabanaki youth with their culture, religion and traditions.