Case Study Search

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This case study uses the Maboneng Precinct, a mixed-use creative hub in downtown Johannesburg, to understand better the role of a private sector developer in urban development and to explore the concepts of urban regeneration, gentrification, and sustainability. 

Until the 1970s, Johannesburg’s Central Business District (CBD) was the economic center of South Africa and, arguably, of the entire African continent.

This case illustrates the unique difficulties inherent in labor-management relations in the federal government. In particular, it indicates problems stemming from the lack of an established bargaining structure, the absence of responsible union leadership, the lack of a negotiating strategy, and the lack of management training in labor relations. The case also outlines the basic elements of the federal personnel system and underscores the importance of management strategy and attention to procedural detail, and the impact of personalities on the outcome of negotiations.

The case examines labor-management relations in the national office of the United States Employment Service during that office's attempts to reorganize.

Changes in São Paulo’s rainfall patterns and increased usage from growing urbanization have greatly stressed water availability. Historically low dam levels in the Cantareira system have prompted calls for the government to ration water, however the upcoming elections have compelled the government to pursue other demand and supply side options. With the 2014 World Cup approaching its opening in São Paulo, the government faces both local and international pressure to alleviate its scarcity issues permanently, with a few financial and political costs as possible. 

The Brazilian city of São Paulo, capital of the State of São Paulo and Brazil’s largest metropolitan area, currently faces its most severe drought in decades.

Role-play exercise in which a manager has to resolve a conflict over the annual vacation schedule.  Illustrates and applies key principles of conflict resolution.

This case involves a small department responsible for maintenance and installation of five services in a city owned public utility.

This case study explores flood management in Jakarta and its implications on the affected communities. The case highlights issues related to the role of key decision makers, hard and soft infrastructure solutions, interagency coordination, and mitigating the risks of resettlement. 

Jakarta is the largest urban center in Indonesia and faces frequent floods with growing intensity.

Manager of economic analysis agency faces a well liked, but seriously underperforming, senior employee as she tries to reshape agency. What is her best (or least worst) course of action?  This case is useful in management or conflict resolution courses.

Dealing with an employee who is not performing well can be one of the most taxing managerial tasks.

The dilemmas and escalating crises facing a new executive director of a small, multipurpose nonprofit, plus the particular challenges of taking charge after a popular founder/executive director leaves. The case presented an overview of general management responsibilities and some basic principles of board management and staff relationships.

These teaching cases present dilemmas and escalating crises facing the new executive director of a small, multipurpose nonprofit organization.

The five mini-cases on ethics in managerial decision-making are intended to portray real life managerial dilemmas in a way that will help students develop frameworks for addressing those dilemmas.

The five mini-cases on ethics in managerial decision-making are intended to portray real life managerial dilemmas in a way that will help students develop frameworks for addressing those dilemmas.<

Focusing on an unpleasant layoff situation containing management missteps and fears of a lawsuit, this case teaches leaders to develop decision criteria and match strategies that combine responsibilities to clients and other employees along with obligations of fairness.

This case is bound to generate discussion and easily teach many lessons about clear managerial thinking, prioritization, and implementation of difficult solutions.