Case Study Search

Displaying results 1 - 10 of 48

This case study uses the Maboneng Precinct, a mixed-use creative hub in downtown Johannesburg, to understand better the role of a private sector developer in urban development and to explore the concepts of urban regeneration, gentrification, and sustainability. 

Until the 1970s, Johannesburg’s Central Business District (CBD) was the economic center of South Africa and, arguably, of the entire African continent.

The central theme of this case study is that cities facing drastically distinct development challenges may still pursue similar sustainable solutions. In pursuing the same objective of re-densification, the cities are considering similar strategies: rezoning and redefined land use, enhanced public transportation, and green urban infrastructure, to name a few. This case ends by prompting students to consider these strategies: which are the most important for achieving re-densification?

A shrinking Detroit and an expanding Guangzhou shape this case, which aims to introduce readers to the nuances of population density and the importance of redensification in sustainable urban plann

As part of a nearly 20-year movement to unionize janitors, immigrant workers in the Los Angeles area have won significant improvements including wage increases, insurance benefits and job security.

CASA of Maryland responds to the growing phenomenon of immigrants working as temporary laborers, ripe for exploitation. Going beyond services, CASA also develops workers as leaders in their communities and engages them in broader policy issues.

For over a decade, Gustavo Torres and CASA of Maryland have been working with day laborers, tenants and domestic workers to fight and advocate for themselves.

A hospital CEO must lower costs in a regional burn care unit while averting a nurses' strike. Use data on patient acuity classification, scheduling, and skill mixes to devise a strategy that will enhance nurses' long-term job satisfaction.

Managed care contracts have reduced the reimbursement levels for burn care in a regional hospital.

Ann Branston, a white-collar professional, finds herself in charge of the large blue-collar workforce of the equipment maintenance division of the San Francisco public transit system, "Muni." Begin

Larry Frymire, founding Executive Director of New Jersey Public Television, opens the case pondering his sudden removal from his leadership post.

This case illustrates the unique difficulties inherent in labor-management relations in the federal government. In particular, it indicates problems stemming from the lack of an established bargaining structure, the absence of responsible union leadership, the lack of a negotiating strategy, and the lack of management training in labor relations. The case also outlines the basic elements of the federal personnel system and underscores the importance of management strategy and attention to procedural detail, and the impact of personalities on the outcome of negotiations.

The case examines labor-management relations in the national office of the United States Employment Service during that office's attempts to reorganize.

This case covers an in-basket exercise that was designed for mid to lower-level supervisory management development programs for investor-owned electric utility personnel, such as power plant foremen and supervisors, as well as those from other corporate functional areas such as general office, transmission/distribution, engineering, finance, and marketing. 

In-basket exercises are commonly used in the hiring process (particularly in screening candidates for management positions), promotion decisions, and in management training and development programs

This case presents the challenges facing Seattle city council member Tom Weeks, who is interested in improving service delivery and cost-effectiveness in city services.

This case presents the challenges facing Seattle city council member Tom Weeks, who is interested in improving service delivery and cost-effectiveness in city services.