Case Study Search

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A suburban town experiences controversy and service gridlock over construction and land use permit processing. Students work on how to find tools to correct these service and political problems.

Instructors may use this case to teach operations analysis, and demonstrate the use of "continuous improvement" or "work re-engineering," inclusive decision-making and strategic organizational deve

Over the past decade, immigrant rights organizations in several states seized the opportunity to shift their advocacy efforts from a narrow focus on reform of the nation’s immigration laws to a broader platform of improved immigrant integration into American society. This meant an expansion of policy focus into all aspects of immigrant life, including education, health care, and employment opportunities.

Over the past decade, immigrant rights organizations in several states seized the opportunity to shift their advocacy efforts from a narrow focus on reform of the nation’s immigration laws to a bro

As a result of activities within the Abu Ghraib prison, Donald Rumsfeld faced circumstances that were arguably as grave as any leader will ever encounter. The case offers a useful opportunity to apply frameworks taught in public management and policy courses.

During the U.S. led war in Iraq, allegations of prisoner abuse within the Abu Ghraib prison evoked angry reactions worldwide.

EPA's careful planning of a Superfund cleanup encounters community  and Congressional opposition organized by an environmental advocacy  group.  Escalating conflict, years of delay, and mediation followed by a  questionable outcome result.

This four-part case concerns Environmental Protection Agency (EPA) management of, and community opposition to, the early 1990s effort to clean up toxic waste in the New Bedford, Massachusetts harbo

This case is intended to help students explore the strategies associations and non-profit organizations can use to significantly change the environment in which they operate and thus the services they provide the public.

On November 6, 2006, the night before a public advisory vote on whether to fluoridate the water supply in Skagit County, Washington, Tracy Garland, the president and CEO of the Washington Dental Se

Executive Director Lundberg has a new five-year contract, but must deal with a board that is divided over the use of the school’s land, only a small portion of which is actually needed for the school’s facilities. A showdown is brewing...

At the beginning of a new school year during the Great Recession, Bedford Falls Academy Executive Director Susan Lundberg proposes an ambitious five-year capital improvement and enrollment growth p

This case illustrates the struggles of a well established nonprofit to understand its financial position after expanding its real estate and long-term debt just prior to the Great Recession. 

This case illustrates the struggles of a well established nonprofit to understand its financial position after expanding its real estate and long-term debt just prior to the Great Recession.

This teaching note accompanies the Elizabeth Best case series available at Harvard Business Online. This note demonstrates the importance of informal aspects of authority and influence; that most authority is earned, not conveyed by title.

This teaching note accompanies the Elizabeth Best case (# 675123), which is available online from the 

A United Nations hydrologist discovers the political complexity of adopting an environmentally sound riparian resource plan for the Zambezi River, which flows through eight African nations. The case asks students to identify the political problem or problems threatening a technically sound environmental plan.

This case focuses on the complex political structure of managing a riparian resource in developing countries.

A successful coalition of governments and nonprofits builds an integrated housing and social service program that is threatened by new federal rules.

This case presents a classic operating dilemma in adaptation to change.