Case Study Search

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This case presents challenges in linking policy analysis and development to implementation when confronted with conflict from within and without a public organization.  It is appropriate for use in a graduate level public management course and would also work well in a leadership or ethics class.

The California Bureau of Public Lands is responsible for the management of all state-owned lands. It contracts with private timber companies to harvest timber.

As a result of activities within the Abu Ghraib prison, Donald Rumsfeld faced circumstances that were arguably as grave as any leader will ever encounter. The case offers a useful opportunity to apply frameworks taught in public management and policy courses.

During the U.S. led war in Iraq, allegations of prisoner abuse within the Abu Ghraib prison evoked angry reactions worldwide.

Hurricane Katrina resulted in a tragic humanitarian disaster due to a decades-long combination of government action and inaction. In this sense, it was a preventable disaster.

This case focuses on the long and short-term factors that contributed to making Hurricane Katrina a humanitarian emergency in the City of New Orleans.

This case exercise will help students learn to:

  1. Scan the environment (internal and external) in which a program operates, and identify the key  players whose support or opposition can support or hinder program implementation;
  2. Recognize some common obstacles in translating a policy decision into a successful program;  and
  3. Think about the use of training as one leverage point in changing a service delivery system.

Summary: Basic Health is a state-sponsored program providing health insurance coverage to low-income families in Washington state.

Mapping can become, with the use of this note, a systematic and  theoretically sound tool for managers and leaders, one of the basic  building blocks of sound leadership analysis and development of  organizational strategies and management tactics.

Leaders and managers are subject to competing outside pressures and forces that can enable or block their ability to make progress.

This two-day simulation focuses on the negotiation of controversial and complex issues related to the 2,000-mile border that separates and joins the United States and Mexico as neighbors. Originally designed for an Introduction to Latin American & Latino Studies course, the simulation can also be used in other academic settings to highlight the complexity of international negotiations, to help students identify with a non-U.S. perspective, and/or to showcase the practical and emotional implications of theoretical foreign policy.

This two-day simulation focuses on the negotiation of controversial and complex issues related to the 2,000-mile border that separates and joins the United States and Mexico as neighbors.

The material on Central Falls is presented chiefly as a ―retrospective case‖ in which an instructor and students can review how the issue of school failure emerged in this community and state, how different actors were mobilized by it, and how the initial impasse between administration and teachers ultimately came to be resolved.

In January 2010 controversy erupted in the small city of Central Falls, Rhode Island, after state education officials identified the local high school as in need of overhaul due to the low level of

Harvard's Joseph S. Nye, a senior public policy professor with an  extensive background in high-level public service, outlines ten critical  considerations to apply in urging higher-ups toward action.

Writing a successful action memo to a superior requires not just attention to the generic features of the form, but consideration of critical factors that affect the reader's reception and resultin

This note, by The Evans School’s J. Patrick Dobel, Harvard’s Richard  Elmore, and Evans graduate Laurie Werner, covers memo writing in  depth—audience, organization, writing, and language—plus notes on email.

Memos are pervasive in public service and learning to write them well is one of the most important agendas public policy and management students have.