Case Study Search

Displaying results 1 - 10 of 14

The challenges facing the founder and executive director of a small nonprofit organization related to organizational growth, issue advocacy, and board development.

This case presents a dilemma facing Cheryl Chase, the founder and Director of the Intersex Society of North America (ISNA), an organization whose mission is to end shame, secrecy, and unwanted geni

This case can be used in a graduate level public management and leadership course to allow students to consider different approaches for Vice Minister Quesada in implementing major organizational change and how he handles the pressures upon him as a person and leader. This case can also be used in a leadership and organizational performance course to evaluate Quesada’s restructuring approach in managing rural health implementation and how to monitor and focus attention. Finally, this case could be used in a management course related to international development in the health sector to analyze the complex environment public manager’s face in implementing sweeping organizational changes in the developing world as well as his tactics for dealing with institutional opposition.

The case narrator is doing research on the health sector in Portobello—an alias for a Central American country—and follows Vice Health Minister Jose Manuel Quesada as he implements several major po

This case presents challenges in linking policy analysis and development to implementation when confronted with conflict from within and without a public organization.  It is appropriate for use in a graduate level public management course and would also work well in a leadership or ethics class.

The California Bureau of Public Lands is responsible for the management of all state-owned lands. It contracts with private timber companies to harvest timber.

A popular and rich case to resolve customer service, accountability, and staff motivation problems ossified in a tradition of hierarchical decision making and unproductive meetings.

Everyone’s life has been touched by experience with a library.

When a Japanese economic development advisor introduces management techniques that emphasize devolution of decision making, he finds Uruguayan managers decidedly unresponsive to his ideas.

For 18 months, Mr. Kazuo Sakamoto had been in Uruguay under the sponsorship of Japan Aid, the major implementing agency for Japan's international cooperation projects.

Casa documents leadership decisions made in a nonprofit providing safe haven for Hispanic women experiencing domestic violence and shows how leaders can compete for resources and create program principles based on ethnic community values.

This case is designed to document the main leadership decisions made in the life of a nonprofit founded to provide safe haven for Hispanic women experiencing domestic violence.

The case describes the situation as newly appointed commissioner walks into it her roll in Department of Juvenile Justice, including the internal tensions and significant operational problems in every division, the agency's history of bad press and feuds with City Hall. This case illustrates strategic analysis and management's role in change.

This "Innovations in State and Local Government" case begins in January 1983, when Ellen Schall is appointed commissioner of New York City's Department of Juvenile Justice, an agency in upheaval.

This case describes the challenges facing the new city auditor of a newly created department within city government, as she begins to define the vision for her department and is presented with her first audit request.

This teaching case describes the challenges facing the newly appointed Seattle City Auditor, Nora Masters.

The dilemmas and escalating crises facing a new executive director of a small, multipurpose nonprofit, plus the particular challenges of taking charge after a popular founder/executive director leaves. The case presented an overview of general management responsibilities and some basic principles of board management and staff relationships.

These teaching cases present dilemmas and escalating crises facing the new executive director of a small, multipurpose nonprofit organization.

This case was developed to enable students to form a sense of the complexity of the public manager's role in steering a major transformation effort while providing essential services in a turbulent political environment.

This case was developed to enable students to form a sense of the complexity of the public manager's role in steering a major transformation effort while providing essential services in a turbulent