Case Study Search
This fictional collage is based on actual incidents and situations observed by the author in human service agencies in different jurisdictions. The case has been taught in a course broadly concerned with the development of information systems for government and nonprofit organizations. The course approaches the topic from three perspectives: 1. The systems thinking tradition; 2. Principles of data architecture; 3. Challenges of software development methodology.
In a mid-sized U.S. county, children’s lives are lost and the local Office of Child Welfare finds its own information management practices to be implicated in the tragedy.
A newly appointed state agency director, tasked with helping the governor fulfill his vision of a "digital state," faces organizational, budgeting, and political issues as he attempts to start up Internet based services for citizens.
Helping to teach about basic issues in managing technology, this case uses one of the most common citizen experiences as the example.
There are five major learning objectives in this case: asset specificity, agency theory, stewardship theory, market management, and contracting for high-stakes, costly mega-projects. The case enables instructors to lead students through discussions of these topics by offering a retrospective view of several elements of the space industry in different time periods: development and operation of the Space Transportation System (STS, also known as the Space Shuttle), development of a commercial market for space technology, and issues facing NASA at the time it retired the STS.
This case study examines numerous complex challenges involved in designing and managing government contracts between NASA and its private sector contractors.
The Gangnam district government in the City of Seoul, South Korea, faced a challenge all too familiar to urban governments around the world: growing parking demand and a corresponding shortage of parking spaces.
This case illustrates the challenges and dilemmas faced by Mr.
Through a new human resources approach, the city of Goyang, South Korea was able to provide clear and fair career opportunities for its employees. This case study will help students understand the conditions and requirements necessary for the adoption and implementation of strategic HR practices in local governments.
This case study provides an interesting situation through which to learn about how public-sector organizations can manage and develop human resources more
CFLs pose potential environmental, health, and safety risks, but are a necessity. What do we do about products, or practices, that have obvious benefits and yet also pose some risks? What is “acceptable risk” in a democratic society? And who decides?
Consumers have increased their use of compact fluorescent lamps (CFLs) due to their greater energy efficiency relative to traditional incandescent bulbs.
Should the consumer have the "right to know", or are nanotech food labels unnecessary and unhelpful?
This cases poses a hypothetical debate over efforts at the U.S. state level to mandate labels on food products containing or packaged in materials containing engineered nanomaterials.
This case provides students with an excellent opportunity to make decisions and plan strategy for two important phases of the life cycle of a new nonprofit technology service organization.
NPower (A & B) provide students with an excellent opportunity to make decisions and plan strategy for two important phases of the life cycle of a new nonprofit technology service organization,
A small state agency, under gubernatorial and legislative pressure to apply information technology to service delivery, plies a painstaking path through selection, development, and implementation of a pilot project with strategic implications.
This four part case examines a state agency's alignment of its information technology plan with its strategic business plan to increase accessibility of public information, simplify workloads, maxi